What should I check before choosing?
Count your users, stored contacts, WhatsApp numbers and monthly outbound messages. Check campaign and integration limits on the pricing page, then include any gaps in your enquiry.
Product / FAQ
Questions teams ask before they scale WhatsApp operations.
If you are deciding where to start, these answers explain how 0CHAT fits your Shopify workflow, team structure, and campaign process.
Questions, answered
A clearer way to evaluate 0CHAT.
Still deciding where to begin? Tell us the workflow that is costing your team the most attention and we will help you map the fastest first step.
What platforms does 0CHAT integrate with?
0CHAT natively integrates with Shopify stores and Frappe Framework / ERPNext backends. It synchronizes real-time catalogs, customer doctypes, order statuses, abandoned checkouts, and shipping updates directly with your WhatsApp shared inbox.
Are chatbots and broadcast campaigns really free?
Yes! 0CHAT provides free interactive chatbot automation and campaign broadcasting tools on the platform level. The Free plan includes one user, template messaging and three campaign launches each month. Free means no 0CHAT platform fee within plan limits. Meta messaging charges are separate and depend on current Meta rules and recipient markets.
Can my team work from the same inbox?
The product is designed for shared ownership. Teams can route conversations, assign leads, use labels and stages, and keep a record of the next action instead of passing screenshots around.
How does 0CHAT maintain data privacy and compliance?
Read our Privacy Policy for the data used by messaging and connected stores, service providers, and how to request access or deletion. Contact hello@zeronexa.in with security or data-handling questions before connecting sensitive information.
Do messages use approved WhatsApp templates?
Template-based flows are part of the operating model. Verified Meta templates are synchronized directly with your WhatsApp Business account subject to Meta review and messaging rules.
Still have a question?
Bring your workflow and we will map the next move.
Share the store moment you want to improve first, and we will suggest the fastest rollout path.
Before you move your business conversations
Can I ask about a larger setup?
Yes. Select Custom on the contact page and describe the numbers, users and integrations you need. We confirm feasibility and pricing before you commit.